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Basic Automation and Technical Troubleshooting

Understand workflows, APIs and safe tests. Map a simple trigger-condition-action workflow.

By The Outsource People

3 modules · 120 min · Beginner

What you’ll learn

  • Map a simple trigger-condition-action workflow.
  • Prevent duplicate actions and handle failures.
  • Write a useful technical issue report.
A small step, at your own pace.

Your complete course includes three lessons, a worked example, a reusable template, a practical assignment and a self-check quiz. The video overview is coming soon; you can start the written course now.

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Course content

3 modules
01Think in triggers, conditions and actions

1 lesson · Self-paced learning

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02Handle duplicates and failure paths

1 lesson · Self-paced learning

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03Read technical symptoms and escalate

1 lesson · Self-paced learning

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