A little play. A lot of possibility.

Virtual Assistance Foundations

3 modules · 120 min · Beginner

Allergen Awareness and Dietary Requests

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

ATS and Recruitment CRM Operations

3 modules · 90 min · Beginner

Basic Automation and Technical Troubleshooting

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Beverage Service and Responsible Alcohol Awareness

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Café Workflow and Barista Service Foundations

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Calendar Management and Meeting Coordination

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Candidate Pre-Screening and Call Notes

3 modules · 90 min · Beginner

Candidate Privacy and Fair Recruitment

3 modules · 90 min · Intermediate

Candidate Profiles and Consultant Handoffs

3 modules · 90 min · Beginner

Candidate Sourcing and Database Research

3 modules · 90 min · Beginner

Construction and Property Recruitment Support

3 modules · 90 min · Intermediate

CRM and Lead Administration

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Customer Support Fundamentals

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

CV Review and Evidence-Based Shortlisting

3 modules · 90 min · Beginner

Cybersecurity and Confidentiality for VAs

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Data Entry and Quality Assurance

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Documents, Drive and File Collaboration

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Email and Inbox Management

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Events, Banquets and Group Service

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Food Hygiene and Safe Handling Foundations

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Front-of-House and Table Service Essentials

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

General Hospitality Capstone: Run a Guest-Ready Shift

Placeholder video · Full lessons ready

3 modules · 180 min · Intermediate

General VA Capstone and Client Readiness

Placeholder video · Full lessons ready

3 modules · 240 min · Beginner

Guest Privacy, Security and Digital Systems

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Hospitality Foundations and the Guest Journey

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Hospitality Job Readiness and Interview Practice

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Housekeeping and Accommodation Standards

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Inclusive Service and Guest Accessibility

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Internet Research and Source Verification

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Interview Scheduling and Candidate Care

3 modules · 90 min · Beginner

Invoice, Expense and Administrative Record Support

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Job Briefs and Role Calibration

3 modules · 90 min · Beginner

Manufacturing, Trades and Labour Recruitment Support

3 modules · 90 min · Intermediate

MedTech and Pharmaceutical Recruitment Support

3 modules · 90 min · Intermediate

Menu Knowledge and Thoughtful Recommendations

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Offers, Onboarding and Placement Follow-Up

3 modules · 90 min · Intermediate

Outreach and Candidate Engagement

3 modules · 90 min · Beginner

Point of Sale, Payments and Cash Handling

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Professional Communication and Client Updates

3 modules · 120 min · Beginner

Professional Services and Technology Recruitment Support

3 modules · 90 min · Intermediate

Project Coordination and Progress Reporting

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Recruitment Reporting and Responsible Automation

3 modules · 90 min · Intermediate

Recruitment VA Capstone

3 modules · 180 min · Intermediate

Recruitment VA Foundations

3 modules · 90 min · Beginner

Reference and Credential Check Coordination

3 modules · 90 min · Intermediate

Reservations, Reception and Guest Check-In

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Responsible AI Assistance for VAs

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Service Recovery and Handling Complaints

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Social Media and Content Operations

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

SOPs, Knowledge Bases and Process Documentation

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Spreadsheets for Everyday VA Work

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Stock Control, Waste Reduction and Sustainable Habits

Placeholder video · Full lessons ready

3 modules · 90 min · Intermediate

Talent Mapping and Boolean Search

3 modules · 90 min · Beginner

Teamwork, Shift Briefings and Professional Habits

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Temporary Staffing and Timesheet Administration

3 modules · 90 min · Intermediate

Time Management and Task Prioritization

Placeholder video · Full lessons ready

3 modules · 120 min · Beginner

Welcoming Guests and Professional Communication

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner

Workplace Safety and Incident Reporting

Placeholder video · Full lessons ready

3 modules · 90 min · Beginner