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Reservations, Reception and Guest Check-In

Maintain accurate reservations, verify arrival details and coordinate room or table readiness with the responsible team.

By Vidaura

3 modules · 90 min · Intermediate

What you’ll learn

  • Separate confirmed bookings from requests.
  • Follow authorised identity and access checks.
  • Manage changes and departure handovers accurately.
A small step, at your own pace.

Your complete course includes three lessons, a worked example, a reusable template, a practical assignment and a self-check quiz. The video overview is coming soon; you can start the written course now.

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Course content

3 modules
01Create a reservation people can rely on

1 lesson · Self-paced learning

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02Check in with verified readiness and access

1 lesson · Self-paced learning

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03Coordinate changes and departures

1 lesson · Self-paced learning

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