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CRM and Lead Administration

Keep relationship records accurate and actionable. Distinguish contacts, companies, leads and opportunities.

By The Outsource People

3 modules · 120 min · Beginner

What you’ll learn

  • Distinguish contacts, companies, leads and opportunities.
  • Maintain reliable stages and next actions.
  • Prepare imports and handoffs with duplicate controls.
A small step, at your own pace.

Your complete course includes three lessons, a worked example, a reusable template, a practical assignment and a self-check quiz. The video overview is coming soon; you can start the written course now.

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Course content

3 modules
01Understand the CRM data model

1 lesson · Self-paced learning

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02Keep pipeline stages meaningful

1 lesson · Self-paced learning

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03Import and audit safely

1 lesson · Self-paced learning

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